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Customer Service/Operator (1)人 工资待遇:面议
上班地点:
上海,天津发布时间:2008-3-19 16:50:00
招聘要求
Job Function: 工作职责:-The all operation jobs for export and import shpt included the relative document jobs and domestic logistic flow; -Assist to O/P Manager or officer for any of O/P Jobs; -Communication with customers/VOTG/RMI in daily jobs; -Assist to Finance Dept for any of O/P documentation with checking figures and operation situations; -In charge of various shipping documentation and job sheet; -Report to O/P manager or officer as requested in procedure; -Carry out the demands from O/P manager or officer。 Key Performance Indicators: 关键绩效指标:-Number of shpts or ISO Tank figures handled per month or year; -Personal error in daily operation jobs; -Number of complaints from customers caused by the personal mistakes after investigation from the company; -Number of accidents caused by the personal fault without following; -Up the procedure and regulations。 Decision-Making: 决策范围:-Suggestion to O/P Manager or officer for service providers selection; -Suggestions to O/P Manager or officer for improvement of operation management and procedures。 Skills &; Knowledge: 技能知识: -Education with college or above; -About one year or above working experience in freight forwarding or logistics field; -Good knowledge for sea and road transportation as well as the equipments; - Knowledge of chemical will be an advantage。 - Knowledge for ISO Tank handling and technical issue will be an advantage。 -Proactive and customer oriented; -Good command of English both verbal and written; -Good PC skills; -Good communication and interpersonal skills; -Work independently。
有效期限
100天
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